About us

AskUs18 (AU) is a business, based in Cupar, Scotland, focussed on offering tailormade customer experience survey services. 

Our staff bring over two decades of experience, working within the departments of major international companies. Specialising in developing and managing feedback and customer satisfaction processes, playing a pivotal role in shaping how businesses understand and respond to their customer needs. Our expertise also extends to creating comprehensive reporting structures, ensuring that key insights are effectively communicated to drive informed decision-making.

By providing insights into customer interactions, we enable businesses to quickly identify and address any issues that may arise, ultimately improving their overall service quality and customer satisfaction.

AU is dedicated to equipping their clients with the tools necessary to gather valuable feedback directly, helping them address concerns before customers resort to leaving negative comments on review sites.

Have any questions, Ask Us, reach out to us at christine@askus18.co.uk